Caitlin's Story

Caitlin's Background

Caitlin joined the Youth Hub in October 2024 after she was referred through Belle Vale job centre. Caitlin had just completed college, gaining A Levels in Business, Drama and Psychology. Caitlin wanted to find some part-time work in retail or hospitality as she hoped to start university in September 2025.

First Steps

We discussed Caitlin's goals moving forward and started by creating a CV to showcase her previous voluntary experience and qualifications.

Whilst on our Programme

Once Caitlin had joined the Youth Hub in October 2024, we discussed her goals for the future. Caitlin hoped to study performing Arts at the university from September 2025. She was looking for a part-time role within retail and hospitality that she could continue to do whilst studying.

We supported Caitlin with creating a professional CV and writing cover letters that she could tailor to different job applications. Caitlin completed our Skills Builder course at Netherley Youth and Community Initiative, building up her confidence, communication and teamwork skills.

We referred Caitlin to a hospitality course with Springboard, where she was able to build on her skills and confidence further. After applying for many roles, Caitlin was offered an interview at a new OneBelow store opening. We supported Caitlin with preparing for her interview. Caitlin was offered a role and started in July 2025.

Next Steps

Caitlin is continuing to work at OneBelow, which is now completing around her University course that she started in September.