Fergal's Story

Fergal's Background

Fergal was self-referred to The Reach in Speke, seeking support to improve his employment prospects and access services, such as Universal Credit and training. At the time, Fergal was unaware of the support available to him, including how to find a job or access training opportunities. He struggled with some challenging personal circumstances, including a disability. 

First Steps

The first step involved establishing a trusting relationship with Fergal and understanding his needs. An action plan was created, focusing on setting achievable goals to build his confidence and employability skills, recognising the importance of practical experience. We invited Fergal to attend the Hatch pre-employment course, an 8-week programme designed to prepare individuals for entering the workforce. The course provided training, support, and valuable work experience, helping Fergal to develop essential skills.

Whilst on our Programme

• Developed a personalised action plan with clear goals.

• Facilitated attendance at the Hatch pre-employment course.

• Supported Fergal in understanding how to access universal credit and other services.

• Provided ongoing encouragement and guidance throughout the course.

Fergal successfully completed the Hatch 8-week training programme, gaining confidence and a sense of achievement. His experience on the course boosted his self-esteem and motivation. Following this, Fergal secured a full-time position at KFC, marking a significant milestone in his journey toward independence and employment.

Next Steps

• Continue to support Fergal in maintaining his employment.

• Explore further training opportunities to enhance his skills.

• Provide ongoing assistance with any benefits or support he may need.

• Monitor his progress and adjust support as necessary to ensure long-term success.