Olivia’s Story

Olivia’s Story

Olivia’s Background

Olivia joined Youth Hub after finishing her degree in Childhood Youth Studies and Social Policy at Liverpool Hope University. Olivia had retail experience working for an agency and voluntary experience within Alder Hey. Olivia’s barrier was that she did not have the recent relevant experience to walk into a job in the field that her degree was in.

First Steps

Olivia attended the Job Club and the Youth Hub, and worked with our partners to update and tailor her CV to the job roles she was applying for.

Whilst on our programme

Olivia discussed how she would like to go into child psychiatry. There was a kickstart role that became available in a local alternative educational setting as a support staff for young people who are vulnerable or at a disadvantage. Due to this being a kickstart and initially, only for six months, Olivia decided not to go for the role. Instead, she applied for agency work within schools for a similar role.

Keeping in touch with Olivia we had a phone call where she expressed her concerns about whether the agency role was for her or not. After the call, a face-to-face meeting was scheduled to discuss in detail the opportunities and obstacles of both roles. Due to Olivia’s long-term goal in child psychiatry, we discussed how to work with vulnerable experiences that she needs for any future roles. After some interview preparation, Olivia had her interview and was offered 32.5 hours as support staff at Employability Solutions.

Next Steps

Olivia will continue to develop her skill set and gain experience whilst at Employability Solutions, with the hope to continue her employment in a full-time capacity post the 6 months kickstart date.

Our Mission

To transform young lives and build resilient communities through high-quality alternative education.

Our Vision

An empowered generation of employable young people making a positive contribution to society.

Start your journey with Employability Solutions today!

Keira’s Story

Keira’s Story

Kiera’s Background

Kiera joined the Youth Hub after the pandemic had halted her employment. She had previous experience of waitressing in a restaurant environment. Kiera had previously started an apprenticeship as a hairdresser but did not enjoy that particular environment. Kiera has limited contact with her mum and lived with her nan, grandad and uncle. Unfortunately whilst at Youth Hub, Kiera’s grandad passed away and her nan was taken ill which provided extra challenges for her. On top of this Kiera also suffers from anxiety and lacks confidence in herself.

First Steps

Kiera also attended Job Club which mainly looked at barriers to employment. Her self-confidence was her main barrier. She was referred to the Wonderful Me programme run at STEC and was able to gain some self-confidence and skills to create a more positive outlook on herself and her future.

Furthermore, Kiera was able to develop her CV and tailor it to suit specific jobs which she applied for with our help.

Whilst on our programme

Kiera applied for various jobs with us and we were able to work on her interview skills and techniques.

We looked at her returning to a hairdresser apprenticeship, enrolling at college to study hair and beauty or applying for kickstart and full-time admin roles. 

Kiera reviewed her options and decided not to continue with her hairdressing ambition. Kiera still remained ambitious to earn her own money and continued to look at her other options. Despite this Kiera’s confidence remained low and so it was decided to refer her to MYA for counselling. 

After the weekly check-in, Kiera was able to return to the Youth Hub to work with us face-to-face. Kiera was presented with the opportunity to start as a customer service advisor for HR GO recruitment which she has decided to take. She has a friend who works for the same company and is happy to have a familiar face at work. She states she is looking forward to gaining some routine in her day-to-day life.

Next Steps

Kiera will start her training for her role as a customer service advisor for HR GO recruitment at the beginning of October. Kiera is also taking her driving test next week so hopefully will be driving soon. This in turn will be a massive boost to Kiera’s confidence.

Kiera is aware that Nicola from MYA is still there if she needs counselling. Youth Hub will remain in contact to ensure her well-being is intact and to offer any extra support she may need.

Our Mission

To transform young lives and build resilient communities through high-quality alternative education.

Our Vision

An empowered generation of employable young people making a positive contribution to society.

Start your journey with Employability Solutions today!

Junaid’s Story

Junaid’s Story

Junaid’s Background

Junaid arrived in the UK in August after the ongoing uncertain situation within his home country of Afghanistan. Junaid had almost finished his high school education just before arriving in the UK but left with no formal qualifications which could be transferred to further his education. His main barrier to employment/education was his level of English. Junaid was looking for support to enable him to start college in September so that he could go on to study medicine at university.

First Steps

Junaid worked closely with Lauren to create an action plan to help him achieve his goals.

This included achieving his functional skills, creating and tailoring a CV and looking for opportunities to enhance his level of English.

Whilst on our programme

Whilst on our programme Junaid has had support with college applications to the City of Liverpool College. He was successful in receiving an offer from the City of Liverpool College for September 22.

Junaid also enrolled on our functional skills programme run by B-Skills. So far he has been able to achieve his Level 1 and will continue to work towards achieving his Level 2 this summer.

More recently, after tailoring his CV and enhancing his interview techniques Junaid has also begun a full time role as a warehousing assistant within B&M Retail.

Next Steps

Junaid now plans on attending the City of Liverpool College in September where he will begin his GSCE Science Pathway.

Junaid will also continue within his role at B&M Retail while continuing his education.

Our Mission

To transform young lives and build resilient communities through high-quality alternative education.

Our Vision

An empowered generation of employable young people making a positive contribution to society.

Start your journey with Employability Solutions today!

Elyas’ Story

Elyas’ Story

Elyas’ Background

Elyas came to Youth Hub after leaving Afghanistan in the summer of 2021. He stated he would like to study law, look for work and achieve his Maths and English qualifications. Elyas attended most of his education in Afghanistan but due to the ongoing issues his country faced he completed and graduated from high school over in California in May of 2021. Elyas faced many barriers when arriving in Liverpool. His education was disrupted, and his home life completely changed. He has now had to integrate into a completely different culture, new food and new ways of life.

First Steps

We started by helping Elyas to update his CV and then getting him onto a first aid course. 

We also helped Elyas in applying for an access course in Humanities at a local college and helped him through his UCAs application in preparation for 2023.

Elyas was also supported in gaining a role in liaising with Afghan families and signposting them to Youth Hub and STEC for relevant support.

Whilst on our programme

Whilst on Youth Hub, Elyas signed up for our Functional Skills (FS) programme to gain his Level 2 in both English and Maths. Elyas’ speaking and listening skills are brilliant but in order for him to gain more confidence and be ready for college/university in September it was key for Elyas to enrol on FS.

He has been able to work alongside other young people and practise his skills. Furthermore, Elyas was also able to complete a first-aid course provided by STEC. This was something that Elyas was then able to add to his CV.

Elyas then worked closely with Lynn Locke from Jayne Moore Media and Mark Ord at Speak Training and Education Centre (STEC). They recognised a need for liaison between the STEC and Afghanistan community. Therefore Lynn was able to create the role of ‘Afghanistan Liaison Officer’ for Elyas.

More recently Elyas has attended the University of Liverpool with Lauren who discusess a pathway for Elyas to study law. Elyas is receiving support from Youth Hub to apply for an access course in Humanities at the City of Liverpool College.

Next Steps

Elyas will continue to work at STEC and The Reach within his role as Afghanistan liaison officer and is working closely with Afghanistan resettlers. Elyas is also continuing with his Functional Skills where he will work towards achieving his Level 2. In September, Elyas will be continuing his education at the City of Liverpool College studying Access to Higher Education in Humanities which will allow him to further his education at university where Elyas hopes to study law.

Our Mission

To transform young lives and build resilient communities through high-quality alternative education.

Our Vision

An empowered generation of employable young people making a positive contribution to society.

Start your journey with Employability Solutions today!

Benafsha’s Story

Benafsha’s Story

Benafsha’s Background

Benafsha came to the Youth Hub wanting to find employment in healthcare with the long-term goal of progressing into a nursing role. Benafsha had short voluntary experiences for places such as Roy Castle Lung Foundation and Claire House Children’s Hospice, however, she had never been in paid employment before. Benafsha also helps her mum care for her brother at home. Her main barriers to employment were her lack of confidence and her ability to communicate effectively with others.

First Steps

Benafsha attended Job Club regularly, here she was able to practice her interview skills, improve her CV and improve her cover letter writing skills. She was able to build up her confidence and enrol on a first aid course.

Whilst on our Programme

Whilst on Youth Hub Benafsha has updated her CV and is now competent at writing a cover letter for any future job applications.

Benafsha met with Lauren regularly to enhance her interview skills and understand the interview process better. In September 2021, Benafsha began studying functional skills whilst on Youth Hub. In September 2021, Benafsha then progressed to college to continue studying Maths and English.

Benafsha came to Youth Hub with the idea that she wanted to work in healthcare. Benafsha was successful in her interviews to become a care worker but after some consideration decided she was not ready for that level of responsibility just yet. We began to search for roles which were more back of house and somewhere where she will be more able to practise her communication in a small environment. Benafsha came across a kickstart role with AMEY PLC as a trainee cleaner, she was successful at interview and was offered a role which worked around her college hours. Whilst waiting on her DBA, Benafsha used her time to become a certified first aider.

Next Steps

Benafsha will continue to work for AMEY PLC as a cleaner which will allow her to increase her confidence when communicating with members of the public whilst also practising her English. She is also working towards her Levels 2 and 3 in Maths and English at the City of Liverpool College. This will allow Benafsha to further study nursing at university which is one of her long-term goals.

Our Mission

To transform young lives and build resilient communities through high-quality alternative education.

Our Vision

An empowered generation of employable young people making a positive contribution to society.

Start your journey with Employability Solutions today!