Website Privacy Policy

Introduction
Employability Solutions may be known as (“We or Us”) throughout this document and we are committed to protecting and respecting your privacy.
This privacy and cookie policy sets out how we use and protect any information that you give us when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

1. What information do we collect?

Some of the information we collect will be done so automatically using cookies. Please see our Cookie Policy for further information.
Other information will be collected purely for the purposes of dealing with your enquiry or fulfilling our contract or service with you. This information, when collected through our website usually involves contact details such as name, email address, telephone numbers, and physical address. This information constitutes personally identifiable information and as such will be treated in accordance with EU General Data Protection Regulation (Regulation (EU) 2016/679) (GDPR) rules.

We do not collect sensitive data via our website.

2. How do we use personal information?

We will use the information you provide only for the purposes of our business. This could mean providing you responding to an enquiry via our website form.
We may also need your details to provide customer feedback and support.
We will also use this information to comply with any legal obligations; For example, legal or accountancy or funding requirements.

3. What legal basis do we have for processing your personal data?

Under GDPR we will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights. We will only process your personal data if at least one of the following basis applies:

You have given consent to the processing of your personal data for one or more specific purposes, such as placing an enquiry;

Processing is necessary for the performance of a contract to which you are a party or to take steps at the request of you prior to entering into a contract with us;

Processing is necessary for compliance with a legal obligation to which we are subject;

Processing is necessary for the purposes of the legitimate interests pursued by us, except where such interests are overridden by your fundamental rights and freedoms.

4. When do we share personal data?

We may at times need to share your personal data with third parties to whom we contract to provide a product or a service. If this is necessary, we will take all reasonable steps to ensure that your data is handled securely and in accordance with your rights. Data will only be revealed on a need to know basis and we only deal with third parties that we know to have safeguards in place to ensure our obligations towards your data security are met.

We have further privacy policies governing each aspect of our work and these can be viewed on our policies page.

5. Where do we store and process personal data?

We only keep your data for as long as we need to use it as described above and for as long as we have your permission to keep it.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.
How do we secure personal data?
We try to limit the amount of data we collect from you specifically through our website. Data security is of great importance to us, and to protect your data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through our site. Staff are only allowed to access data on a need to know basis.

6. How long do we keep your personal data for?

We will only retain your data for as long as is necessary to carry out our services and to comply with any legal obligations, or funding obligations. We have a yearly review of all data and any data that is no longer needed will be securely shredded or securely deleted.

7. Your rights in relation to personal data

Under the GDPR, you have:
• the right to request access to, deletion of or correction of, your any aspect of the personal data we hold;
• the right to complain to a supervisory authority;
• be informed of what data processing is taking place;
• the right to restrict processing;
• the right to data portability;
• object to processing of your personal data;

Your rights can be exercised accordingly by getting in touch with us, by phone, email or post using the contact details here. Please bear in mind that we may require further information to help us confirm your identity and your right to make any request.

8. Use of cookies and other technologies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy

9. Linking to other websites / third party content

Our websites and services may provide links to other third-party websites and services which are outside our control and not covered by this policy. We encourage you to review the privacy policies posted on these (and all) sites you visit or services you use.

10. Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.
ESL has appointed Sarah Riley, Business Manager as the organisations Data Protection Officer, who is responsible for ensuring that all data and personal information is protected within the organisation.