Youth Hub
Our Youth Hub offers a programme designed to help you find employment and training or to support you in moving closer to this.
If you are aged between 16 - 24 and unemployed, our team can help you with your CV, job applications, interview prep, or 1-2-1 support to work towards these!
Interested?
Ask your workcoach to refer you to us or alternatively fill in the form below.
Phone:
Address:
The Reach, Parklands, Conleach Rd.
Information, Advice and Guidance (IAG)
We deliver Information, Advice and Guidance (IAG) services to NEET (Not in Education, Employment or Training) young people, including those aged 16–25 with Education, Health and Care Plans (EHCPs).
Our services are individually tailored to meet the specific needs of each young person, including those requiring additional support. They are designed to help participants identify and access appropriate education, training, or employment pathways, with a strong emphasis on personalised support and progression.
As the Youth Hub provider for the Department for Work and Pensions (DWP) in South Liverpool, we offer targeted IAG services for NEET young people in the area. This includes intensive one-to-one support and direct links into employment and training providers.
Our Approach to How We Deliver IAG
We are committed to delivering a high-quality, person-centred approach that supports sustained progression into Education, Employment, or Training (EET). Our model is built around the individual, ensuring that every young person receives tailored support aligned with their needs, strengths, and aspirations.
Key Elements of Our Approach:
- Initial Assessment & Personalised Planning
Each young person begins their journey with a comprehensive initial assessment to identify their interests, barriers, and motivations. From this, a personalised action plan is co-created, setting clear, achievable goals and outlining the steps required to reach them.
- Inclusive, Strengths-Based Guidance
Our trained advisors provide inclusive, strengths-based Information, Advice, and Guidance (IAG), promoting confidence and self-awareness. They work in partnership with young people, their families, and where applicable EHCP coordinators and wider support networks to ensure consistency and wraparound support.
- Integrated Support Network
We maintain strong partnerships with local education providers, training organisations, employers, and community services. This network allows us to offer a wide range of progression opportunities, from college places to supported internships, apprenticeships, and tailored work placements.
- Regular Reviews & Responsive Support
Progress is reviewed frequently, with support adapted as needed to maintain engagement and momentum. We respond flexibly to changes in circumstances or motivation, ensuring that no young person becomes disengaged or unsupported.
- Quality Assurance & Continuous Improvement
Our IAG delivery is underpinned by ongoing quality assurance, regular feedback from young people, and measurable outcomes. We monitor the impact of our support to ensure continuous improvement and that our practice remains effective, person-centred, and outcome-focused.
This approach ensures that each young person is empowered to make informed decisions and take confident steps toward a positive and sustainable destination in education, employment, or training.
Success Stories
Terry’s Story
Terry was referred to our Youth Hub through Belle Vale Job Centre in January 2026 after requesting more support with finding work.
Josh’s Story
Josh attended college to complete a Business Level 3 course, but was unsure about what he wanted to do for work. After some convincing, he decided to visit our Youth Hub and see what support was available.
Decan’s Story
Decan joined the Youth Hub in March 2025. He had struggled with his confidence and had just left university.
Ali’s Story
Ali self-referred to the Youth Hub in November 2024 as he was looking for support to find employment. Ali was studying Business Studies at college and wanted to find work within a football stadium.
Caitlin’s Story
Caitlin joined the Youth Hub in October 2024 after she was referred through Belle Vale job centre.
Caroline’s Story
After graduating with a degree in Ancient History, Caroline knew exactly what she wanted: to build a career she loved while gaining experience in the museum sector. But as many new grads know, the path isn’t always a straight line.
Charles’ Story
Charles joined the Youth Hub in September 2025, eager to find a hands-on role. Although he had little experience and didn’t yet hold his CSCS card, he was determined to explore new opportunities and build his confidence in the world of work.
Fergal’s Story
Fergal was self-referred to The Reach in Speke, seeking support to improve his employment prospects and access services, such as Universal Credit and training.
Grace’s Story
Grace joined the Youth Hub in September 2025. Grace had just completed a training course and an admin voluntary placement. She was interested in starting an apprenticeship in dental nursing.
James’ Story
James felt lost when he first walked through the doors of the Youth Hub. After being made redundant from his role as a Chef at Revolution, the future felt uncertain.
McKenzie’s Story
McKenzie joined Youth Hub back in April 2025, needing support with his CV and finding employment. McKenzie has previous experience in the army and was looking for an active job moving forward.
Nathan’s Story
Nathan became a part of the Youth Hub in April 2025 after facing challenges with motivation and job searching. Despite previous work experience at The Marketplace for South Liverpool Homes, securing employment was difficult. With focused guidance, Nathan has started to develop key employability skills and is now feeling more confident about his future prospects.
Start your journey with Employability Solutions today!